I believe all of us experience this problem before. And the typical solution is to close any related program that is running on the portable hard drive itself. However, sometimes even after you do this, some background process might still have a lock on the files on the portable hard drive that is very hard for us to detect. So one of the way to solve this problem is to use unlocker.
once you install unlocker, simply right click on the drive you want to eject and click on the unlocker.
And you will see unlocker window pops up. In this example, is the windows explorer that lock the drive. So simply click the unlock button to Unlock it. Simple and easy. :)
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